Pullman Kuching

Nice view 🩷

There was renovation in the process during my stay, it was not a good experience.

We just spent 8 days at the hotel celebrating dugout two months Malaysian journey , and overall, it was a good experience. Yes, we did run into a few problems along the way but what really stood out was how professionally and quickly everything was handled. The staff didn’t just solve the issues; they made sure we felt looked after throughout. A massive shoutout to Irene, who truly went above and beyond for us. Her kindness and attention made such a difference we can’t thank her enough! The food? Absolutely amazing. Every meal was a highlight, and we found ourselves looking forward to dining every day. The hotel is currently going through some refurbishment, it’s given us even more reason to come back and see the finished upgrades! All in all, superb service, great food, and a memorable stay.

To be honest, I am very shocked to find out this hotel is currently under upgrading. You heard noice of drilling during day time. The family room that I was staying is abit dated. The dust on the bathroom counter top is missed. The small fridge is barely functioning ( not cool). Add to that, the hotel doesn’t offer complimentary parking for driving guests. Their basement carparks is closed for renovation. The reserved carparks in front of their hotel lobby entrance is reserved for their staffs! However, I have to say the services from the doorman, the security and the room cleaning crew are awesome. They are super polite and really accommodating. Always offer their generous smile s and helping hand. I wish these are the qualities of the check in front desk would have 😢 When I finally checked out, there is no expression of regret from the staff for the noice and inconveniences for the guests staying at the hotel at this renovation time. They should have offered me free stay or any token of appreciation. Nothing! I spend 3 nights staying at that hotel but not able to enjoy the staycation. Truly disappointed. I will never go back to Pullman anymore.

古晉鉑爾曼酒店憑藉其優越的地理位置、卓越的服務品質和完備的設施贏得了眾多好評。酒店坐落於市中心，交通便利，周邊商業與景點近在咫尺；客房設計現代且舒適，配備高品質的床品與智能設備，確保住客享有靜謐的休憩體驗；餐飲服務尤為出色，提供多樣化的本地與國際美食選擇。此外，專業的員工團隊始終以熱情周到的態度滿足賓客需求，無論是商務出行還是休閑度假，這裏都能提供令人滿意的住宿體驗。

Tips:現在開始到明年都千萬不要去住，請聽視頻的裝修聲音，一大早08:30就開始包括週末哦！ 衞生：很不乾淨，大家看看洗手間的門就知道，浴缸也是不乾淨，還好有自備浴缸套。 性價比：👎（非常後悔訂了） 服務：發現遺漏了東西在房間，回去酒店問，也不覺得有幫去看，就過3，4分鐘就説沒有👎