Airport Gateway Hotel

房間性價比很高，交通方便還有機場接送服務，不錯的選擇。

Hotel has good locations near the airport , quite clean and rooms are well equipped. The staff manning the reception counter on the 15th June @ 8PM was very helpful & very courtious....although the reception staff manning rge counter on the 16th June ( 9 AM ) - a middle eastern woman was not so friendly & less attentive to our enquiries or requests. However, They refused to give refund for booking cancellation on the 31st May 2025 due to circumstances beyond our control ( being held up at the Airport Immigration & unable to check in as per bookings). This is despite we repeated the bookings with the same Hotel Group ( VR Hotel Auckland Central - Hobson Street) on the 14th June & again at the Airport Gsteway Hotel on the 15th June... Thank you.

pillows were all stained and didn't look like linen was clean, bed linen looked ok. some towels also stained and dirty looking. bathroom door not painted exposed wood and walls cracked, window moldy. very noisy housekeeping yelling to each other down hallway and banging doors.